Q: How do I know if I or my loved one has a substance use disorder (SUD)?

A: Addiction has many stages just like any other illness. It is easier to see addiction in those who have progressed to later stages of this disease. Signs and symptoms of SUD's vary from person to person including; abusing drugs/alcohol despite the unwanted consequences, using more than what was intended, increased alcohol consumption, a change in drinking patterns, lying about drinking/using drugs, and the inability to keep a commitment to remain abstinent or to limit the amount consumed. Questioning whether or not you or your loved one could be addicted is a sign of a possible addiction.

Q: What is the admissions process?

A: The first step starts with a phone call 877.855.9773 to speak with one of our Admissions Specialists. At this time, we will gather information about you and arrange for you to begin the pre-intake process. This process is confidential with no obligation. Our Admissions Staff will guide you through this process to make it as easy as possible.

Q: How much will treatment cost?

A: Costs will vary because each person's situation is different. The cost will depend on the length of stay, level of care, and insurance coverage. Our Admissions Staff are trained to determine costs based on the information you provide to us. They will discuss all of your options with you and find the solution that best fits your needs. Call for a free and confidential estimate: 877.855.9773

Q: How do I pay for treatment?

A: Payments can be made before you arrive online through our secure website or by an Admissions Specialist upon arrival. We accept certified checks, cash, credit cards (MasterCard, VISA, American Express) and wire transfers.

Q: Does New Beginnings Lake Charles accept insurance?

A: Yes. We accept most insurance carriers. Different insurance policies cover different aspects of treatment so it is important to know what your policy does and does not cover. When you call us, we can verify your insurance benefits at no cost to you and explain what your policy covers.

Q: How will I know which treatment program is for me?

A: Deciding to get sober is difficult enough as it is, but it can become even more overwhelming when you are trying to decide what level of treatment to enter. There are a wide range of programs out there and it's hard to know which one is best for you. Our experienced clinical team will assess you and make recommendations for the best level of care that fits your needs.

Q: How long will it take to get in?

A: Admission can vary from program to program and can be impacted by available space and the time it takes to conduct an intake interview and gather supporting medical information to insure the appropriate admission. Due to a variety of factors involved, one person might be able to be admitted within a few hours, while another may take a day or two. Admission can also be based on personal preference as some people choose a later admission date to coincide with their personal schedule.

Q: How long will I be in treatment?

A: An individual's length of time in treatment depends on several factors including their personal needs & goals, the specific program they are attending and the individual's progress in treatment. Generally speaking, New Beginning Lake Charles' Inpatient Program usually averages 30-45 days, Partial Hospitalization Program (PHP) ranges from 30-60 days, Intensive Outpatient Program (IOP) ranges from 24-36 sessions, our Outpatient Program (OP) usually ranges from 24 to 36 sessions. However, some patients may have a clinical recommendation for less time in a particular program or more time depending on the individual's needs.

Q: Does New Beginnings Lake Charles provide housing?

A: Yes. Housing is provided for all those participating in our Inpatient Program and for some patients in our Partial Hospitalization Program (PHP). After the assessment and stabilization period, you will live in a cottage with a small group of peers sharing similar struggles. Our cottages become small treatment communities in and of themselves fostering peer support and teaching accountability and effective communication skills. This unique situation provides an environment that is more similar to what you would experience when home as you will be responsible for household cooking and preparing meals and grocery shopping. This process gives you the opportunity to practice the tools and life management skills while you are still in a safe and therapeutic environment.

Q: Will I have a roommate while living at New Beginnings Lake Charles?

A: Yes. We believe that patients benefit by having a roommate as they work on their recovery process.

Q: Is Smoking Permitted?

A: Yes. Smoking and the use of other tobacco products are allowed in designated areas.

Q: How do I tell my loved one that he/she has a substance use disorder (SUD)?

A: To confront the dependent person with your concerns is an important step in helping the individual acknowledge the problem. It is crucial to verbalize your concern without exhibiting anger or threats towards your loved one. This can be difficult especially when feelings have been hurt. It is not unusual for someone who is struggling with a SUD to resist an inpatient assessment and/or enter an alcohol and drug treatment program. If someone you love is not open to getting help, New Beginnings Lake Charles can refer you to a professional Interventionist. Please call 877.855.9773 for more information.